Privacy Policy

Calista Flames Ltd is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or interact with us.

 

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

 - Name

 - Email address

 - Shipping and billing address

 - Payment information (processed securely by third-party providers)

 - Phone number

 - Order details

 

Automatically Collected Information

When you visit our site, we may automatically collect:

 - IP address

 - Browser type

 - Device information

 - Pages viewed

 - Cookies and similar tracking technologies

This information helps us improve your browsing experience.

 

2. How We Use Your Information

We use your information to:

 - Process and fulfill orders

 - Communicate with you about purchases, updates, or promotions

 - Improve our products and website

 - Personalize your shopping experience

 - Prevent fraud and maintain security

 - Comply with legal obligations

 

3. How We Share Information

We do not sell your personal information.

We may share your information with:

 - Trusted third-party service providers, such as payment processors, shipping

   carriers, and website hosting platforms

 - Legal authorities, if required by law or to protect our rights

All third-party partners are required to keep your information secure.

 

4. Cookies & Tracking Technologies

We use cookies to:

 - Improve website performance

 - Remember your preferences

 - Analyze website traffic

You can disable cookies in your browser settings, but some features may not function properly.

 

5. Data Security

We use technical and administrative measures to protect your information.

However, no method of online transmission is 100% secure, so we cannot guarantee absolute protection.

 

6. Your Rights

Depending on your location, you may have rights to:

 - Access the information we hold about you

 - Request corrections or updates

 - Request deletion of your data

 - Opt out of marketing emails (via the unsubscribe link)

To request any of these, contact us. 

 

7. Privacy no minors

Our website is intended for adults of the age of 18 and older. We do not knowingly

collect data from minors.

 

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this

page with a revised “Last Updated” date.

 

9. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us using our contact page - Responses within 24-48 hours